How can I track my shipment?
After your order is dispatched from Astronomical Solutions Company (ASC), you will receive an email containing a tracking number, allowing you to monitor your shipment’s journey. It’s important to check your junk mail folder as well, as the email might be redirected there.
For shipments that require additional documentation for clearance, our shipping partner, Aramex, will contact you not only via WhatsApp but also through SMS and email, depending on your available contact information. This ensures that you’re informed and can provide the necessary documents promptly.
You have the convenience of tracking your order directly from our website. Simply access the ‘My Account’ section at the top of the page, where you can view all details of your order, including its tracking status.
If you haven’t received your tracking number automatically, please don’t hesitate to get in touch with us. You can request the tracking number through our contact form or by contacting us on WhatsApp at +96871514492. We are committed to providing you with all the necessary information to ensure a smooth delivery process.