< All Topics
Print

What is ASC’s Return and Refund Policy?”

Astronomical Solutions Company (ASC) offers a return and refund policy valid for 14 calendar days from the purchase date. To qualify for a refund:

  • The product must be defective upon delivery, or in its original packaging, unused, and undamaged (including packaging material damage).
  • A receipt or proof of purchase is required for processing a refund.
  • Only regular-priced items are eligible for return; sale or clearance items are not returnable.
  • Customers must contact us first to initiate a return and are responsible for the return shipping costs, which are non-refundable.
  • Returned items must be well-packaged to avoid damage in transit.
  • All refunds are subject to a 10% restocking fee.

Note: In cases where our policy conflicts with local laws of the Sultanate of Oman, the local laws take precedence.

Our full policy can be found here.

Table of Contents
Shopping Cart
Astronomical Solutions Company

Add address

Scroll to Top

Having difficulty making your purchase? Don’t worry! fill Out the form below, and a real, friendly human being (No bots, we promise!) will swoop in to save the day. 🦸‍♂️🦸‍♀️

Or alternatively send a WhatsApp message to +968 7151 4492 and We will get back to you during working hours!

 

Let's have a chat